Discussion: Control Systems & Static vs. Dynamic Management
- Elisa de la Peña
- Jul 12, 2021
- 2 min read
Effective organizational control systems allow managers of any organization to better utilize the resources that are available to them in the achievement of short-term goals as well as the organization's overall mission. In order for the control systems to be effective, they must create an honest representation of the state of the firm in the areas key to success. All control systems, regardless of the area, must focus on the key performance indicators that are measurable, accurate, and relevant; too little information may not properly portray the realities of a given situation and too much information may become burdensome to consistently obtain, process, and interpret.
The benefit of an effective control system should always outweigh the costs. Control systems should be integrated into existing processes so that they are performed seamlessly within the intended process, with opportunities for control at one or various stages; as feedforward, concurrent, or feedback controls. Whether you integrate one or multiple systems of control, be sure the control process itself does not reduce efficiency or negatively impact performance. A system that is difficult to understand will fail to capture the desired performance indicators and may create a barrier to future control system implementation.
Control systems also require inclusion and acceptance from employees who will perform the control duties. Without compliance and understanding from staff, the control systems put in place might deliver unreliable or inconsistent results and fail to serve the organization's greater purpose. Similar to a SMART goal, control systems must provide timely access to the performance metric in order for the information to be available to those who need it, whenever it is needed.
I understand static management to be a rigid framework within which organization members are expected to adhere to and work. In the lecture, it was mentioned that static management is best applied to areas in which a structured and uniform approach is imperative such as safety, quality control, and any processes that and limited by legal or regulatory constraints. A dynamic management approach is one that has flexibility integrated into it and can evolve to suit the needs of the team, project, or changing industry environment. I believe flexibility in management is hard to achieve but incredibly important for the long-term success of any team and organization.
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